Surgeries

How do I arrange a surgery with Anne?

You can book an appointment with Anne at one of her surgeries by contacting her Westminster office on 0207 219 8270 or by emailing maina@parliament.uk

What will I need to provide?

To ensure that you are one of Anne’s constituents you will be asked for your postal address and a contact telephone number. We will also ask you to provide details of your case to be sure that Anne is best placed to assist you and to ensure you have enough time allocated to your appointment. The more detail you can provide in advance the more productive your appointment will be.

What is the quickest way for Anne to deal with my case?

If your case is urgent and you cannot wait for an appointment, the quickest way for Anne to deal with your case is to arrange a telephone surgery. These telephone surgeries can be arranged at short notice and can more easily fit around the business of the House. Most cases can be dealt with over the phone and this is often the quickest way for your case to be resolved.

Where are surgeries held?

Anne holds surgeries in a variety of places, her constituency office in London Colney and at local businesses in St Albans town centre.

I am disabled and cannot come to a surgery appointment, does Anne do home visits?

Anne will of course make home visits for those people unable to attend her surgeries due to a disability. Please mention if you require a home visit when arranging your appointment.

Can I bring an advocate or family member with me?

If you would feel more comfortable with an advocate, family member or friend with you, you can of course bring them along. We would ask that you let us know in advance who will be attending so we can ensure there is sufficient space.

I have a policy query, is a surgery appointment the best way to discuss this issue?

Surgery appointments are usually for people with personal cases/problems concerning matters such as housing, or benefit issues for example. If you have a policy query we would encourage you to email or write to Anne for her views as surgery appointments are in high demand.

Whilst we try to be as helpful as possible during these surgery appointments please note Anne cannot offer legal advice; immigration advice; or overturn decisions made by other bodies such as Councils or the Ombudsman. Please also note that we have caseworkers working in the Westminster office who are ready and waiting to assist you and who have received training in areas such as welfare, housing and immigration. 

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